At Godealz, we prioritize a seamless shopping experience by ensuring quick and efficient order processing. Our clear shipping policy helps you understand how we handle deliveries, so you can shop with confidence. By placing an order, you agree to the terms stated in this policy.
Delivery Coverage
We proudly offer shipping across all locations within India. At this time, we do not support international shipping, though we look forward to expanding globally in the future.
Order Processing Time
Once your order is placed, we aim to process it within 1-2 business days (excluding weekends and public holidays). After processing, you will receive a confirmation email with your purchase details and estimated delivery timeline.
Estimated Delivery Duration
Depending on your location, your order will typically be delivered within 3-8 business days. We are committed to ensuring timely deliveries and work diligently to get your items to you as soon as possible.
Failed Delivery Attempts
If delivery is unsuccessful due to an incorrect address, the recipient being unavailable, or refusal of the package, our courier will attempt delivery two more times. If all attempts fail, the package will be returned to us. You may request a re-delivery, which will require an additional shipping fee.
Handling Lost or Damaged Shipments
We take great care in packaging and shipping your items securely. However, if you receive a damaged product, please contact our customer support within 48 hours with photographic proof of the damage. In cases of lost shipments, we will coordinate with our courier partners to investigate the issue and either arrange a replacement or issue a refund based on the findings.
Special Delivery Instructions for Certain Products
Some items, such as bulky furniture or delicate products, may require special delivery arrangements. Any product-specific shipping details will be listed on the product page to keep you informed before completing your purchase.
Need Assistance?
For any inquiries regarding shipping and delivery, feel free to contact us at ciphersprintinnovations@gmail.com. Our team is always ready to assist you!
Thank you for choosing Godealz. We are delighted to provide a smooth and enjoyable shopping experience from order placement to delivery!